So Many Passwords, So Much Risk

ID Federation exists to provide an easy, secure means of limiting the proliferation of IDs and passwords necessary to do business in the insurance industry. The federation developed SignOn Once to be the solution to make that possible.

Agencies and carriers consistently rank password management as their number one pain point in daily operations.

  • Up to 75 percent of help-desk calls are from employees who forgot or need to reset a password.
  • Password resets can cost up to $150 per incident in labor due to lost productivity.
  • Every month, 25 percent of employees forget three or more passwords.
  • To remember passwords, 60 percent of people rely on memory, and 30 percent use sticky notes, a computer Word document or spreadsheet, or “other” means — all of which pose a security nightmare.

Agencies acknowledge spending too much time managing credentials for multiple carriers, solution providers and other business partners. That’s time they would rather invest in revenue-generating sales and service.

Industry Coalition to the Rescue

Carriers, solution providers, industry associations and agencies came together as ID Federation to develop a solution that the independent agency distribution channel would embrace because it would benefit all participants.

As a non-profit organization with industry welfare in mind, ID Federation set out to develop a solution that must be:

  • Secure.
  • Easy to implement.
  • Designed with standard specifications to accommodate implementation differences among carriers, solution providers and other business partners.
  • Allow the technical and legal perspectives of each industry segment to be represented.

For the greatest industry impact, ID Federation also set out to have all carriers and solution providers implement the solution and all industry associations rally for awareness and adoption.
Find out how your organization can join the cause.